Gen Y - those aged between 10 and 26 years old - is different!  They have 'different' values regarding appearance, spelling & grammar, discipline, reward versus effort, accuracy (mistakes) and customer service.  So how flexible are you in accepting this generational difference?

Many CEOs and business managers feel it's harder to get good employees than good customers.  Added to this, their best staff are being poached.  Futurists also forecast more people are leaving the workforce than entering it. 

Listen to this audio for -

• Tips and tools to attract and recruit the best young staff
• Insight into what young staff really want from their employer
• The secrets to retaining young staff
• Ideas to inspire and motivate young staff
• An understanding of why Gen Y is different to previous young generation
• Strategies to overcome staff shortages

Duration:  24 minutes, 42 seconds